Items are shipped from our fulfillment center in San Bernardino, CA.
Shipping is 2-10 business days via USPS
Please ensure all shipping information, including address, is correct upon order placement as it is not possible to change this once the item is ready to ship.
We will not grant a credit, refund, or replace a product unless the productwas misprinted, the product was damaged, or the products received were not the items ordered. In order to request a refund, credit, or replacement, a photograph, the order number, and an explanation of the issue must be provided via email to email@example.com. If you’re ordering apparel, we would encourage you to reference the sizing charts provided in each product listing before purchasing to ensure it meets your needs. If you have questions or concerns, please reach out to us at firstname.lastname@example.org.
It’s important to us that you receive high-quality products that arrive at your doorstep as described. We do everything we can to ensure that’s the case. However, as with everything, a defective item may slip through our review process. If you receive an item that is broken or doesn’t work as intended, we will provide you with a free replacement. Simply send an image of the damaged item and the order information/order number to email@example.com and make arrangements for a replacement.
- Suspect your item has been lost in transit?
Please send your order information to firstname.lastname@example.org and we’ll do everything we can to track down the status of your shipment.
- How quickly are orders fulfilled?
Virtually all orders are shipped out within24-48 hoursof your purchase!