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POLICIES

POLICIES

Return Policy
We will not grant a credit, refund, or replace a product unless the product
was misprinted, the product was damaged, or the products received were
not the items ordered.

In order to request a refund, credit, or replacement, a photograph, the order
number, and an explanation of the issue must be provided via email to
store@cosaction.com.

If you’re ordering apparel, we would encourage you to reference the sizing
charts provided in each product listing before purchasing to ensure it meets
your needs. If you have questions or concerns, please reach out to us at
store@cosaction.com.

Damaged Items
It’s important to us that you receive high-quality products that arrive at your
doorstep as described. We do everything we can to ensure that’s the case.
However, as with everything, a defective item may slip through our review
process.
If you receive an item that is broken or doesn’t work as intended, we will 
provide you with a free replacement. Simply send an image of the
damaged item and the order information/order number to
store@cosaction.com and make arrangements for a replacement.
Suspect your item has been lost in transit?
Please send your order information to store@cosaction.com and we’ll do
everything we can to track down the status of your shipment.
How quickly are orders fulfilled?
Virtually all orders are shipped out within 24-48 hours of your purchase!
What happens to the proceeds from my purchase?
100% of the proceeds from this store benefit Convention of States Action.

TERMS AND CONDITIONS
Effective January 2022
Convention of States Action (“COS,” “we,” “our,” “us”) operates the website at
shopconventionofstates.com (“Site”). Your use of the site is subject to the
following terms and conditions (“Terms) and the policies we’ve posted above.
Please carefully read Terms as they form a binding agreement. Your use of
the Site constitutes your acceptance of these Terms and Conditions. If you 
don’t agree to these Terms, please exit the site immediately. If you are under
18 you may only use this site with the permission and involvement of your
parent or legal guardian.
Orders
All orders are subject to review by our staff and confirmation of availability.
Once you have placed an order on the site, an email confirmation
acknowledging the details of your order will be sent; this email does not
necessarily confirm availability or our acceptance of your order. We reserve
the right to refuse and refund any order. In submitting your order, you agree
and warrant that you do not have any unlawful, improper, or malicious
purpose to defame, harass, or tarnish the name, reputation, or mission of our
organization or any of its affiliates.
Payment
We accept payment via most major credit cards. When making a purchase
through the site, you represent and warrant that you will comply with all of the
terms imposed by your credit card company, as appropriate, in making the
purchase and that you are specifically authorized to issue payment using the
credit card. All orders are subject to confirmation of payment.

Prices
Prices shown on the Site do not include tax or shipping. We will charge sales 
tax on any orders where it is applicable.

Promotional Codes
We may provide customers with promotional codes offering a discount on our
products. Promotional codes cannot be used on past orders, cannot be
exchanged for cash, cannot be combined with other offers, and may expire.
We reserve the right to withdraw or change the terms of any promotional
codes at any time prior to completion of an order.

Accounts, Registrations, and Passwords
If you open an account, register, or otherwise provide us with any information,
you agree to provide us with current, complete, and accurate information as
requested by any forms. You acknowledge and agree that any login, identifier,
or password issued in connection with this site is confidential information and
must be kept secure. You may not disclose such information to another
person or entity or permit another entity to access the site using such
Password. You must notify COS immediately of any breach of security or
unauthorized use of your account. COS cannot be responsible, and disclaims
all liability in connection with, the use of any information that you post or
display on this Site.

Privacy
Use of the site is governed by COS’s privacy policy available at: 
https://conventionofstates.com/privacy-policy

Intellectual Property Rights
COS reserves all of its intellectual property rights. Your use of the website
and its contents grants no rights to you in relation to any copyright, designs,
trademarks, or any other intellectual property or material rights mentioned
displayed or relating to the website content including, but not limited to, any
graphics, photographs, images, sounds, music, video, audio or text. All such
content, including third party trademarks, designs, and related intellectual
property, is held by its respective owners and is protected by law.

Risk of Loss
Once our product has been delivered to the shipping address on your order,
responsibility for the product passes to you. It is your responsibility to ensure
that the shipping address on your order is accurate and complete. COS does
not accept any responsibility for stolen packages or packages that were
misdelivered due to an inaccurate or incomplete shipping address.

Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW,
COS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND
REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A)
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING 
THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED
THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE
PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING
THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR
CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE.
THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF
ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS
AT YOUR OWN RISK.

Limitation of Liability
In using our store and services, you agree neither COS nor any of its agents
or affiliated organizations shall be liable to you, or to any third party, for any
incidental, consequential, special, or any other indirect damages arising out of
or in connection with these Terms and Conditions or your use of the site,
regardless of whether the claim is based in contract, tort, strict liability, or
otherwise. In no case shall COS (or any of its directors, officers, employees,
agents, contractors, affiliates, and any related organizations) be liable to you
or any other party for damages in an amount exceeding the cost of the order
giving rise to the liability.

Indemnification
You agree to indemnify and hold COS and all of its directors, officers,
employees, agents, contractors, affiliates, and any related organizations
harmless from and against any suit, action, claim, demand, penalty or loss, 
including reasonable attorneys’ fees, made by or resulting from any third party
due to or arising out of your use of the site, breach of these Terms and
Conditions, or violation of any law, regulation, court order, or the rights of a
third party.

Disputes
Any controversy or claim arising out of or relating to these Terms and
Conditions, or the breach thereof, including the use of this site and any
purchase made thereon, shall be settled by arbitration administered by the
American Arbitration Association under its Commercial Arbitration Rules, and
judgment on the award rendered by the arbitrator(s) may be entered in any
court having jurisdiction thereof. The arbitration shall take place in Texas or, if
otherwise mutually agreed upon by the parties, in/at a location other than
Texas. The laws of the State of Texas will govern your use of the site, these
Terms and Conditions, and any other claim that may arise between you and
COS, without regard to conflict of law principles.

Modification
We reserve the right to update and revise these Terms at any time. When we
update these Terms, we will update the effective date at the top of this page.
Your continued use of our site after the updated effective date constitutes your
acceptance of these amended or revised Terms, and you should therefore
review these Terms and Conditions regularly.
Entire Agreement
These Terms set forth the entire understanding and agreement between you
and COS with respect to the subject matter herein and supersedes and
replaces all prior or contemporaneous communications, whether electronic,
written, or oral with respect to your use of the site. Any rights not expressly
granted herein are reserved. You may not assign the Terms and Conditions,
or assign, transfer or sublicense your rights therein. A failure to act with
respect to a breach by you or others does not waive COS right to act with
respect to subsequent or similar breaches

Questions?
If you have any other questions about our products or store policies, please
contact us at store@cosaction.com.
(540)-441-7227